📢 FREQUENTLY ASKED QUESTIONS (FAQ) 🤔

💎 Are your products real silver?

Yes! All our products are 925 silver and come with optional 18K Gold Plated, Rose Gold, or Rhodium Plated finishes.

🚚 How long does shipping take?

Your orders will be shipped within 1-3 business days. Worldwide delivery takes 4-9 days. Shipping times may vary during peak seasons. The shipping times given to us are the times provided by the shipping company. Once the product has been shipped, the shipping company is responsible for any delays or disruptions.

📦 Do you offer free shipping?

Yes! For orders over $50, our free shipping option will be automatically activated at checkout. This also applies to standard shipping destinations (US, Canada, and Europe).

🔄 Can I return or exchange my order?

Absolutely! You can request are turn or exchange within 30 days. Items must be unused, undamaged, and in their original packaging.

🎁 How does the free gift campaign work for orders over $120?

Once your order exceeds $120, you can choose a free gift from the available options in your cart. You can also change your gift selection before checkout.